Hire a Virtual Medical Assistant
Virtual medical assistants in healthcare have transformed the experience of both doctors and patients. Care VMA Health’s remote administrative support has revolutionized the healthcare delivery and patient care experience with efficient appointment management, secure medical recording, and precise billing services. Whether working at a private clinic or public healthcare facility, you definitely need a remote medical assistant to assist you.
No credit card required – Easy onboarding
What is a Virtual Medical Assistant?
The offsite medical assistant provides administrative services to healthcare professionals remotely via VoIP systems. Their responsibilities include appointment management, medical record keeping, medical billing, and remote patient care services. The virtual medical assistant not only increases the doctors’ primary focus on the patient’s health but also benefits the patients via telemedicine and pre-appointment support services. Whether it’s the medical chatbots or electronic health record (EHR) system, the digital health assistant transforms healthcare into a wholly automated and accessible service for everyone.
What Does a Medical Virtual Assistant Do?
Medical virtual assistants aim to decrease the documentation burden on doctors and medical support staff by streamlining appointment management, data entry, prescription refills, and patient monitoring via triage telephone assistance. Virtual assistants provide remote medical support by offering telehealth services via real-time human assistants. From record keeping and converting urgent phone calls to finance management and patient education, the Care VMA is your partner in serving humanity. Our virtual medical assistant services include;
Appointment Scheduling and Organization
Medical virtual assistants specialize in scheduling and organizing appointments. Care VMA assistants ensure that doctors and other medical staff keep their schedules well-organized, reducing the likelihood of appointment overlaps and no-shows.
Patient Data Management and Record-keeping
Remote assistants specialize in managing patient data. They have access to patients’ demographics, health records, and insurance information, which benefits patients and administrators by keeping records accurate and current.
Medical Billing and Invoicing
Care VMA assistants in the medical field handle your billing and invoicing to save you time and effort to focus more on your patient care. Our virtual medical assistant can create invoices, process insurance claims, and monitor payments to accurately handle the healthcare administration’s financial aspects.
Documentation and Medical Transcription Support
An offsite healthcare assistant assists with documentation and transcription tasks. It maintains electronic health records (EHRs), records patient encounters, and transcribes dictations. As a result, patient information is improved in accuracy and accessibility, and the load on healthcare workers is reduced.
Telehealth Consultations and Coordination
As telemedicine continues to grow, medical virtual assistants are becoming increasingly important. They can facilitate telehealth consultations by helping with appointment scheduling, video call coordination, and general ease of use for patients and healthcare professionals.
Email Management and Communication Handling
Virtual medical assistant Care VMAs are great at handling the healthcare team’s email and communication needs. Our virtual health assistants sort and prioritize emails, reply to common questions and ensure that essential information is provided to people quickly. As a result, there is less chance of missing important details and better communication overall.
Renewals and Refill Request Management
Virtual assistant for medical practice renew prescriptions and process refill requests. They can work in tandem with pharmacies, handle refill requests, and revise patient records accordingly. This guarantees that patients receive their prescriptions on time without needless delays.
Compliance with Healthcare Regulations and Standards
The care VMA virtual team is well-versed in the United States’s healthcare standards and regulations. Our remote assistants guide physicians through all the rules and laws. By tracking updates in compliance requirements, the healthcare team can be informed of any changes to documentation, billing, or other administrative processes needed to guarantee conformity to industry standards.
What Our Clients Say About Us
"I hired a virtual assistant from Care VMA Health in June. She has been handling everything around my desk very professionally. My appointments are on the clock, and my calendar is settled weekly—just as I wanted. Seeing my updated patient files during the rounds doesn’t surprise me anymore. I highly recommend Care VMA to every American Doctor who wants a healthy work-life balance!"
Rated 5/5 - from over 100 reviews
"Frankly, my colleague recommended your services, but I wasn’t sure initially. Once my on-site assistant left me, I decided to give it a shot. Guess what? Your VA changed the way I was working before. He has reduced my workload and annual expenses, saving me enough time with patients and my two toddlers. Care VMA has delivered the best administrative services in the past eight months. Thumbs Up!"
Rated 4.9/5 - from over 100 reviews
"Almost smashed my phone just two months ago when an anxious patient kept on calling at 2 am. Felt guilty when I woke up. Booking a call with Care VMA was the first thing I did that morning. It’s been two months working with my personal triage remote assistant, and the experience is top-notch. The VA is a pro at managing triage calls during my busiest hours. Now, I can finally catch some Z’s without worrying about my phone blowing up!"
Rated 5/5 - from over 100 reviews
"I don’t know why I didn’t do this sooner. My VA from Care VMA has been a lifesaver. I used to spend hours juggling calls, emails, and paperwork. Now? My assistant handles everything behind the scenes, from patient inquiries to my clinic's admin tasks. It’s like having a second set of hands—only better! I’m finally able to breathe and spend more time with my family. 10/10 service!"
Rated 5/5 - from over 100 reviews
"Before Care VMA, I was burning out and trying to keep up with my workload. Hiring a virtual assistant was the best decision I’ve made for my practice. She’s super efficient at managing my calendar, organising patient notes, and handling all those after-hours calls. Now, I’ve got more time for my patients and a lot more peace of mind. Care VMA is a must if you want to lighten your load and reclaim your life!"
Rated 4.9/5 - from over 100 reviews
"I was feeling swamped with work until I hired a virtual assistant from Care VMA. Now, my VA takes care of my schedule and patient calls, making my day so much easier. I can finally focus on my patients instead of drowning in paperwork. I wish I’d done this sooner! Highly recommend Care VMA!"
Rated 4.8/5 - from over 100 reviews
Hire the Top Virtual Medical Assistant Today!
Outsource your administrative tasks to Care VMA and save your time to serve humanity. Our virtual medical assistant serves the healthcare heroes with proficient, efficient, and digitally smart solutions. From tracking patient follow-ups to providing real-time customer service, a remote medical assistant works just like your office secretary.
Offload your documentation burden today with Care VMA and elevate your medical practice!
What Care VMA Health Offers?
According to a report, two-thirds of the doctors’ time is wasted on administrative tasks. Hiring a virtual admin assistant offloads your office tasks by working around the clock remotely. The remote medical assistant works 24/7 to ensure your patient’s records and appointments stay secured and updated. The virtual medical assistants comply with HIPAA guidelines, ensuring the security of patient’s information and medical records. Remote healthcare admin from Care VMA will assist you with the following;
- Data Entry
- Appointment Management
- Pre and Post Appointment Support
- Post-discharge follow-ups
- Prescription Refill
How would you feel as a healthcare professional if a virtual medical assitant handled your phone calls and basic inquiries? The virtual medical receptionist is a professional front desk officer who provides basic information and solves patients’ concerns. Since they are the first people patients encounter, their first impression is important to the overall patient experience and how patients perceive your practice. Care VMA provide virtual assistant for healthcare practice who manages:
- Update patient demographics
- Outbound and In-bound customer service
- Appointment reminders and follow-ups
- Patient intake forms & insurance verification
- Coordinate cancellations or rescheduling
Documenting a consultation is a stressful job for every doctor. What if a remote medical scribe assists you in writing your prescription in real time during your meeting with the patient? A virtual assistant uses video technology to record your interaction with the patient and enters information into the electronic health record (EHR) system. This helps physicians focus more on patient care rather than paperwork. Here is what Care VMA’s medical scribe does for doctors;
- Document the medical consultation.
- Record the procedures adopted by physicians in real-time.
- Manage pharmacy prescriptions and laboratory reports.
- Track the complete history of the patient’s visit and the test reports.
- Provide the patient’s medical history to medical consultants before a follow-up.
Universal codes are used for billing, insurance claims, and data analysis in healthcare. Medical coders use unique codes (alphanumeric) to record complex medical procedures and treatments. Each year, around 5 billion claims are processed by healthcare insurers in the United States, which needs serious management. Virtual medical coders label the diagnoses, treatments, procedures, and medical equipment using the International Classification of Diseases (ICD).
The remote coders also assist in administrative management using the Current Procedural Terminology (CPT) system. Remote medical coder helps you maintain the record of medical services and products using the Healthcare Common Procedure Coding System (HCPCS).
Get the World’s Best VMAs
We hire only the top 5% of professional virtual assistants across the globe. We comply with the guidelines of the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Healthcareer Association (NHA) and Health Insurance Portability and Accountability Act (HIPAA) to ensure highly trained professionals serve our clients. Care VMA guarantees premium administrative solutions that save your time and let you focus on what matters the most- Your Patients!
Medical Billing Virtual Assistant
According to a Center for American Progress report, the healthcare sector spends over $496 billion on billing and insurance-related (BIR) costs. Care VMA’s billing assistant provides quick and reliable assistance in managing medical claims, invoices, and payments for your healthcare services. Our billing experts track your practice’s cash flow and financial management. Care VMA medical billing assistant elevates your practice when they;
- Update your patient demographics and insurance information in the billing software.
- Prepare invoices and collect patient payments (as per regulations).
- Maintain cash flow reports.
- Update consultation fees and healthcare product prices.
- Work with patients on payment plans.
Onsite patient monitoring staff is costly and time-consuming. Care VMA remote patient monitoring (RPM) saves your staff and doctors time and money while providing professional health monitoring to your patients. Our VMAs are trained experts with experience and compassion to track patients’ health remotely. Unlike AI-driven systems, we believe medical observation needs thorough human attention.
- Our medical remote assistants carefully assess and analyze vital indicators to inform your staff and doctors about patient circumstances.
- The medical VAs provide technical assistance to set up a remote patient monitoring system (RMPS) that integrates into your healthcare system.
- Our VMAs liaise with healthcare providers and patients. From RPM consent to patient issues, our staff provides patient-centric service.
- Our digital patient monitoring provides timely treatment plans and intervention revisions to improve health outcomes.
Telehealth Virtual Assistant
Telehealth remote assistants manage virtual patient intakes, answer calls, and look after your appointments. Virtual assistant for physicians engage, screen, educate, and resolve problems to ease your telehealth practice. They will use defined protocols to meet and register patients by checking names, demographic data, insurance coverage, etcetera. Virtual healthcare assistant at Care VMA;
- Schedule appointments between patients and your team remotely.
- Assist patients in setting up and using telemedicine platforms or video conferencing tools.
- Collect and input patient demographic information, medical histories, and insurance details before virtual appointments.
- Provide follow-up care instructions and help manage prescriptions.
Allow our virtual assistant medical to take care of mundane patient-engaging tasks to increase productivity in your office. The medical virtual assistants at Care VMA make it seem like your patients are chatting with office staff members. From consultations and prescriptions to follow-ups and patients’ concerns, our virtual patient care coordinators ensure clear communication, timely support, and personalized care anytime, anywhere. Our VPCCs provide;
- Patient Communication and Support
- Care Plan Coordination
- Patient Intake and Onboarding
- Patient Education and Resource Management
- Appointment Scheduling and Follow-Ups
Telephone Triage Remote
In today’s healthcare system, the top priority is ensuring the well-being and satisfaction of patients. However, handling many calls during peak hours could be difficult. Our Virtual Telephone Triage Remote shine in this situation. Care VMA’s triage assistant streamlines everyday workflow by monitoring triage calls and engaging with patients and staff. Our experts ensure patient record accuracy and provide the best services. virtual assistant for doctors;
- Conduct initial assessments of patients’ symptoms over the phone by asking targeted questions about their health concerns.
- Recommend appropriate self-care instructions and emergency handling.
- Educate patients on managing their symptoms to elevate their health literacy.
- To maintain comprehensive and up-to-date medical histories, document patient interactions and assessments accurately in electronic health records (EHRs)
Patients with chronic diseases need constant monitoring and care. Care VMA Health offers VCCM services to handle your chronic patients, from monitoring their vitals to informing you about their conditions. Our VAs ensure your patients get healthcare without delay. Care VMA Health assists you in handling patients with diabetes, cardiovascular diseases, hypertension, Alzheimer’s disease, asthma, chronic obstructive pulmonary disease, cancer, arthritis, etcetera. Our virtual medical assistance in chronic care includes;
- Real-time health data management
- Video appointments
- Remote vitals monitoring
- Prescription refills and medication support
- Health Coaching
Your Virtual Medical Assistant Anytime, Anywhere!
Book your call today and get started with Care VMA to digitalize your practice overnight
No credit card required
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FAQs
Your Questions, Our Answers:
The average hourly rate for a health virtual assistant is $10. Virtual assistant healthcare is cost-effective alternative to onsite professionals who charges an average of $19 per hour.
Virtual assistant medical practice needs;
- NHA’s Certified Medical Administrative Assistant (CMAA) certficate
- Certified Clinical Medical Assistant (CCMA)
- Proficiency in medical software
- HIPAA training to understand protected health information (PHI)
- Strong communication skills.
- Experience in medical billing and coding is a plus.
Yes, healthcare virtual assistants are HIPAA compliant. Virtual care assistant protects the PHI and patient’s medical record. VMA secures your electronic PHI (ePHI) against unauthorized access. Virtual health care assistant informs Department of Health and Human Services if there is any breach in the patient’s profile or general data.
A virtual assistant (VA) handles appointments, data entry, and triage call services for healthcare workers remotely. They can work from anywhere and often serve multiple clients. In contrast, a real assistant works on-site in an office setting. The onsite assistant directly interacts with the team and handles physical documents in face-to-face meetings.
You should hire a virtual medical administrative assistant instead of an onsite professional because;
- VAs reduce costs related to physical office space, equipment, and utilities.
- Medical assistant remote offer more flexibility in appointment scheduling.
- Virtual health assistants can work beyond office hours that accommodate different time zones and patient needs.
- Physician virtual assistant saves you time to focus more on patient care.
A medical assistant enters patient information into the Electronic Health Record (EHR) system. virtual medical office assistant updates the medical histories and personal demographies of the patients and retrieves records for follow ups.