Hire a Virtual Medical Receptionist
How about a personal remote assistant that takes care of your patients’ appointments and answers their queries around the clock? Care VMA Health provides you highly trained virtual medical receptionists that bridge the gap between you and your patients. These professionals take care of your weekly calendars, consultation appointments, patients’ inquiries and insurance details.
Our motto is ‘Focus on Care, Leave the Details to Us.’
No credit card required – Easy onboarding
Table of Contents
What is a Virtual Medical Receptionist?
A virtual medical receptionist works as a front desk officer using digital tools to communicate with patients and manage administrative tasks to facilitate healthcare practitioners. This medical receptionist remotely answers your phone calls and schedules appointments to streamline your medical practice. Not just answering calls, VMRs take care of insurance verifications and prescription refill requests, just like your in-house receptionist.
What Our Medical Receptionist Does for You?
24/7 Patient Support
We offer around-the-clock service to your patients. Our remote receptionist not only addresses your patient’s inquiries but also provides post-consultation support. Care VMA takes care of your patients just the way you care!
Efficient Appointment Scheduling
We manage your entire appointment calendar. We make sure no slot goes unfilled. Our professional virtual receptionists handle cancellations or reschedules promptly. Our team works directly with your scheduling system to optimize time management and reduce no-shows through effective reminders.
Patient Registration and Intake
Our medical virtual receptionist manage new patient registrations. From handling the required forms to documents, the remote receptionists ensure a hassle-free registration process.. This service saves time for your in-house team and improves the overall patient experience.
Insurance Verification and Billing Inquiries
We handle initial insurance verifications to ensure a smooth billing process. Additionally, our team assists patients with any billing-related questions, making sure they are informed and comfortable with the process.
Prescription Refills
Does the prescription refill distract your focus from the current patients? Why not hire a front desk officer who takes care of patient CTs and medication refills? Our virtual medical receptionists not only keep the patient’s prescription record but also provide them on your behalf, ensuring the patients get refills if and when needed.
Appointment Reminders and Follow-Up Calls
Never worry about missed appointments again. Our receptionists take care of sending out appointment reminders and making follow-up calls. These calls help you continue your practice without having to worry about the follow-up reminders.
Get a Professional Virtual Medical Receptionist Today
Enhance your medical practice by hiring a professional medical office virtual receptionist who ensures every patient interaction is smooth, supportive, and efficient. Our highly trained virtual assistant receptionists manage your front desk operations remotely, delivering the same quality of service as an in-house team without the added overhead costs. Care VMA believes your patients deserve the best, and we handle the rest. Don’t wait any longer. Book your call today and hire a trusted Virtual Medical Receptionist to elevate your practice!
Why Hire a Virtual Medical Receptionist?
Patient-Centered Approach
Front desk responses build the first impression of your practice. Virtual med receptionist respond to patients’ inquiries all day, every day. Our experts ensure your patients are heard and provided with correct information. Our virtual receptionists not only empathize with your patients but also provide genuine support in addressing their concerns and ensuring a smooth healthcare experience.
One-On-One Virtual Support Call
According to a report, ¾ consumers prefer live support for inquiries to self-service or automated chatbots. It’s obviously the worst experience if you’re sick but still have to explain your condition to an automated answering service. With modern VoIP tools like RingCentral and 8×8, now your patients can get support from a real person through virtual medical office. This One-On-One virtual interaction will personally connect patients with your healthcare facility.
Cost-Effective Strategy
The average salary of an onsite healthcare receptionist in the United States is $17.71 an hour. While the VMR charges an average of $10/hour. Hiring an onsite receptionist is costly given the training and recruiting expenditures. Not to mention the employee benefits, health insurance, retirement contributions, paid time off, space rent and utility costs. Why pay for in-house receptionists when you can get the same quality service at a fraction of the cost? Our virtual receptionists save on salary, benefits, and office space while delivering exceptional service. Outsource your front desk operations and save a hefty sum for yourself!
HIPAA-Compliant Services
Care VMA prioritizes patients’ privacy. Our virtual medical receptionist complies with regulatory standards set by the Health Insurance Portability and Accountability Act (HIPAA). We ensure your patients’ information is safe and secure. Our VMRs follow strict protocols to protect Protected Health Information (PHI) using encrypted VoIP systems and secure messaging platforms.
Scalable and Flexible
Want to expand your practice? Establishing a satisfied patient volume is challenging when there isn’t someone available to handle inquiries and appointments. Our virtual medical receptionist service is a reliable answer that reassures and dazzles new patients as your business grows. Who wouldn’t knock at a healthcare facility when there is always a gentle person to greet and serve?
Your online receptionist is waiting for you
Book an appointment now to onboard your virtual medical receptionist in less than 24 hours.
No credit card required
Need a custom plan? Let’s talk!
Speak to Sales and get yourself a custom made plan for your healthcare facility.
FAQs
Here are the frequently asked questions:
You should use the services of an online receptionist because it;
- Operates your front desk activities with a budget-friendly salary.
- You don’t have to pay for extra benefits and utilities like the onsite FDO.
- The virtual medical receptionist is available 24/7 to ensure your patients’ calls and messages are addressed without delay.
- The hiring process is super easy, and recruiting and training are not a hassle.
- You don’t need a restrictive contract to get a virtual receptionist. Instead, you just have to book a call and get your quote based on your needs.
Yes, hiring remote medical receptionists is definitely worth it. Virtual receptionists help you in managing your appointments, follow-ups, front desk inquiries, incoming and outgoing calls, prescription refills, and weekly calendars. Not only does the virtual front desk representative streamline your practice, but it also enhances patient satisfaction. On the financial side, the virtual expert trims your budget to a quarter of the onsite receptionist by cutting down the operational costs.
Yes, the healthcare practitioners actually hire virtual receptionists to offload their administrative burden, lower their operational costs and streamline their communication with the patient. These remote front desk representatives work beyond appointment setting and manage your practice with precision.
Yes, you can get a personal receptionist that will work with you all the time. From getting the initial training from you to managing your workflow, the same dedicated receptionist will help you grow your patient volume and overall practice.
Yes, you can hire a remote receptionist for hours you want. Care VMA provides virtual medical receptionists at flexible hours that meet your requirements. We can accommodate various shifts, including evenings, weekends, or even 24/7 support, to ensure your practice runs smoothly.