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Telehealth Virtual Assistant

Hire a Telehealth Virtual Assistant

With the world rapidly embracing telemedicine, a va telehealth virtual assistant is a real asset for healthcare practices, particularly those involved with veterans affairs telehealth. The remote telehealth specialist works with doctors and physicians who provide primary care via an audio-video consultation. The virtual admin completely takes over your non-medical tasks, saving you time and energy for patient care. Care VMA Health provides a highly trained and experienced telehealth physician assistant who not only streamlines your front desk activities but also handles your virtual medical visits better than ever. From telehealth visit scheduling and EHR management to electronic billing and CRM management, our VAs ensure your telemedical practice operates smoothly. Get your personalized telehealth medical assistant from Care VMA Health today and deliver healthcare across the USA.
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Care VMA Health

What is a Telehealth Virtual Assistant?

A va telehealth virtual assistant is a remote professional who supports administration, remote patient monitoring, and occasional billing services for telehealth clinics, including those involved with veterans affairs telehealth. The telehealth medical assistant employs modern telecommunication technology to perform non-medical tasks for virtual healthcare practices traditionally managed by on-site staff for physical clinics. These Virtual Medical Receptionists manage doctor appointments, health records, telehealth audio/video devices, claims submissions, and prescription refills. Additionally, the remote telehealth assistant stays connected to your remote patients around the clock, offering flexible service hours that improve overall patient experience.

What Can Our Telehealth Virtual Assistants Do for You?

According to a study by the American Medical Association, 80% of physicians across the United States use telehealth in 2022, highlighting the growing adoption of telehealth in medical practices. Being one of the leading VA providers in the country, Care VMA Health stands out with its efficient, reliable, and cost-effective admin solutions. From scheduling telehealth appointments to handling Electronic Health Records (EHR) management, our telehealth VAs streamline your practice operations, improving patient satisfaction by a minimum of 40%. Here is what we do for your telemedicine practice;

Telehealth Appointment Scheduling

Visit scheduling is the first interaction between you and your remote patient. Uncertain delays, appointment cancellations, no-shows, and inconsistent follow-ups can affect patient inflow. A 2023 survey found that 24% of Medicare users have utilized telehealth services. Care VMA Health’s remote assistant uses advanced scheduling systems to coordinate telehealth appointments, reducing administrative burdens and scheduling conflicts for telemedicine clinics. Get your personalized telehealth virtual assistant today and level up your scheduling process.     

Telehealth Billing and Coding

Telehealth billing and coding require specialized knowledge of standardized medical codes and RCM practices. Virtual telehealth assistants at Care VMA Health are well-versed in Current Procedural Terminology (CPT) codes, including telehealth-specific codes like 99441–99443 and HCPCS Level II codes for virtual services. They ensure accurate claims submission by verifying patient eligibility, applying modifiers such as -95 and -GT for telehealth visits, and adhering to payer-specific reimbursement guidelines. Let Our VAs assist you in Revenue Cycle Management (RCM), which includes claims follow-up, denial management, and payment posting. 

Expert Tech Support

Did you know that 94% of telehealth facilities offer video appointments worldwide? Technical issues can disrupt these virtual consultations, leading to patient dissatisfaction and potential revenue loss. Care VMA Health assistants provide real-time technical support, assisting patients and providers with connectivity issues, software navigation, and troubleshooting. Our team ensures that telehealth visits are stress-free with smooth HD video streaming, clear audio, and a user-friendly interface. Contact today and onboard your tech-savvy assistant to streamline your virtual sessions.

Follow-ups and Refills Management

Timely follow-ups and efficient prescription refill management maintain the continuity of the treatment. Telehealth virtual assistants at Care VMA Health manage follow-up protocols, including scheduling post-visit check-ins, automated appointment reminders via Patient Portal Systems, and care gaps tracking through Population Health Management (PHM) tools. Our expert remote assistants handle Prior Authorization (PA) requests, verify medication histories in e-prescribing platforms, and coordinate with pharmacies for processing. Hire a virtual medical assistant from Care VMA Health who can reduce missed follow-ups using advanced HL7 interfaces and EHR tools. Let’s talk!

Data Entry and EHR Management

Accurate data entry and efficient EHR management are important for quality remote patient care. By maintaining up-to-date EHRs, doctors can make informed decisions during patients’ diagnoses and treatments. Our telehealth remote assistants handle data entry tasks and update patient records in compliance with HIPAA regulations. The virtual assistants handle ICD-10 coding, CPT data entry, medication reconciliation, and chart abstraction. They update patient demographics, input clinical notes, manage diagnostic test results, and ensure integration with Practice Management Systems (PMS). Optimize EHR with Care VMA Health and focus on care.

Telemedicine CRM Management

Customer Relationship Management (CRM) system is the backbone of communication in telemedicine practices. Our telehealth assistants manage leading CRM platforms like Salesforce Health Cloud, HubSpot, and Kareo, ensuring accurate data integration with EHR systems through APIs. They oversee patient communication workflows, automated follow-up emails, SMS reminders, and satisfaction surveys. Additionally, Care VMA Health remote assistants analyze patient engagement metrics, create customized care plans, and track patient interactions. Enhance patient engagement and communication—optimize your telemedicine CRM with our expert assistants today!
Testimonials

What Our Clients Say About Us

Real feedback, real experiences
Dr. James Mitchell
Houston, TX

"Used to spend hours each day on admin, but now I just log in, and it's all there, sorted! My patients think I’ve suddenly become superhuman – if only they knew my secret weapon!"

Dr. John Miller
Salem, OR

"Saves me HOURS daily. My patients love how fast we’re moving, and I love not being chained to my desk after hours. This va telehealth virtual assistant is the best hire I ever made!"

Dr. Emily Carson
Miami, FL

"Honestly, I feel like I’ve cloned myself! It’s taking care of so much of the grunt work that my day actually feels lighter. Patients get more attention now because admin does not bog me down."

Dr. Lisa Patel
Miami, FL

"The real kicker? It doesn’t take coffee breaks! Efficient, quick, and no Monday blues – my practice is running smoother than ever. Love it!"

Dr. Karen Bennett
Denver, CO

"Never thought a virtual assistant could make such a difference. From insurance claims to patient follow-ups, it’s like my personal practice sidekick that never misses a beat."

Health expert virtual assistants

Get a Professional Telehealth Virtual Assistant

Ready to take your telehealth practice to the next level? Care VMA Health expert virtual assistants are here to handle the details—appointment scheduling, EHR management, billing, and patient engagement—so you can focus on delivering exceptional care. With personalized support, we ensure your practice runs smoothly and efficiently. Start simplifying your workload today—connect with us to meet your professional Telehealth VA!
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No credit card required – Easy onboarding

Why Hire a Telehealth Virtual Assistant?

Managing a telehealth practice can be overwhelming, with administrative tasks eating your practice time. That’s where a telehealth remote assistant comes in. These skilled professionals handle everything from appointment scheduling and billing to EHR updates and patient follow-ups, freeing you to focus on patient care. With expertise in telemedicine workflows and a deep understanding of healthcare protocols, they help optimize your operations and boost patient satisfaction.

24/7 Admin Support

Your patients’ needs don’t stick to a 9-to-5 schedule, and neither should your practice’s support. A Telehealth Virtual Assistant ensures your administrative tasks are handled around the clock, from managing appointments to answering patient inquiries. This 24/7 availability builds trust and elevates patients’ satisfaction by providing care no matter the time of day. With Care VMA Health, you’re always open for care, even when the office is closed.

Budget-Friendly Assistance

Running a healthcare practice comes with financial challenges, and hiring in-house staff can strain your resources. A telemedicine physician assistant​ provides skilled and reliable support without the high costs of full-time employees. It’s smart to scale your practice and optimize operations while staying budget-conscious. Care VMA Health offers cost-effective virtual assistance to telehealth practices. Sign up to streamline your telemedicine operations.

Uninterrupted Video Consultations

A smooth telehealth experience is important for patient satisfaction. Technical hiccups during virtual visits or scheduling conflicts can quickly derail it. Our virtual assistants ensure your video consultations are booked, managed, and supported to run smoothly. Patients deserve a professional, hassle-free experience—and with Care VMA Health, that’s exactly what you’ll deliver.

Efficient Patient Monitoring

Remote patient monitoring requires consistency, accuracy and precision. A remote monitoring telehealth​ assistant helps you stay on top of patient needs, from scheduling routine follow-ups to providing reminders about medications or treatments. This proactive approach improves patient outcomes and builds trust in your care. Let Care VMA Health support your practice in delivering exceptional chronic care services.

Stress-Free Claims Reimbursement

Billing and claims don’t have to be a headache. The telehealth assistant takes over the tedious task of managing claims and reimbursements, ensuring accuracy and timely submissions. With less stress on your team, you can focus on what you do best: patient care. Care VMA Health transforms claims processing into a part of your smooth practice operations.

HIPAA Compliant

When it comes to healthcare, protecting patient privacy isn’t optional—it’s the law. Our remote telehealth assistants are fully trained in HIPAA (Health Insurance Portability and Accountability Act) compliance, ensuring secure handling of Protected Health Information (PHI). Every task is executed with patient confidentiality in mind, from secure scheduling systems to encrypted communication channels.

Veterans Affairs Telehealth Services

Veterans Affairs Telehealth services are specifically designed to meet the unique healthcare needs of veterans. By utilizing a va telehealth virtual assistant, veterans receive personalized care without the need to travel, making healthcare more accessible and convenient. These services cover a wide range of medical needs, from routine check-ups to mental health support and specialty consultations. The integration of advanced telecommunication technologies ensures that all interactions are secure and compliant with HIPAA standards, providing veterans with peace of mind. Our dedicated virtual assistants help manage healthcare appointments, maintain accurate health records, and ensure timely medication refills, enhancing the overall efficiency and effectiveness of veterans’ healthcare management.
top telehealth virtual assistants

Top VA Telehealth at Your Fingertips

Ready to transform your telemedicine experience? Connect with our top telehealth virtual assistants ready to support your medical needs with precision and care. No more waiting in lines or travelling distances; we provide professional assistance whenever and wherever you need it. Let us help you take the first step towards a healthier, more convenient future—sign up today! No more billing errors, no more claim denials. With years of experience and a dedicated team that knows the healthcare system inside and out, Care VMA Health has become the most trusted billing solution for doctors worldwide. We ensure accurate billing support that keeps your cash flow steady and stress-free. Let’s make billing one less thing to worry about. Start with Care VMA Health and see how seamless billing can be.
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Let’s talk!

Get a Personalized Telehealth Virtual Assistant?

Simplify your telehealth operations with Care VMA Health. From scheduling to patient support, we handle it all seamlessly. Let’s talk!
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Quick Answers, Clear Solutions

FAQs

Find your Answers What is the difference between a virtual medical assistant and a telehealth virtual assistant?

A virtual medical assistant supports various healthcare needs, such as scheduling, records management, and patient communication. A telehealth virtual assistant focuses on virtual care by managing online appointments and supporting telehealth technology. They ensure patients and providers have a smooth virtual experience.

How much does it cost to hire a telehealth virtual assistant?

The cost of hiring a telehealth virtual assistant ranges from $8 to $15 per hour for offshore services. Meanwhile, experienced assistants in the United States charge $20 to $50 per hour. Some services offer fixed monthly plans depending on the required tasks.

What technology is required for telehealth?

Telehealth requires a stable high-speed internet connection for clear communication. Patients and providers need devices such as desktops, laptops, or smartphones with audio and video capabilities. Secure storage systems, whether cloud-based or on-premises, are essential for managing patient data securely and ensuring compliance with regulations. Encryption and user authentication are necessary to protect sensitive health information.

What is the role of a telehealth assistant?
A Telehealth assistant manages video consultations and supports patients by setting up appointments and troubleshooting technical issues. They handle medical records and assist with follow-ups to ensure smooth virtual healthcare.
Can telehealth virtual assistants handle medical billing and insurance claims?
Yes, telehealth virtual assistants can manage medical billing and insurance claims. They work on coding, claim submissions, and follow-ups of pending payments. They ensure efficient and timely insurance reimbursements.