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Virtual Medical Assistant

Hire a Virtual Patient Care Coordinator

Outsourcing your office tasks to a virtual patient care coordinator is the smartest way to excel in healthcare. The remote care coordinators manage your appointments, patient queries, medication refills, and electronic health record (EHR). Care VMA Health offers HIPAA-compliant patient care coordinators to physicians and doctors worldwide. Our care remote coordinators elevate your medical practice with comprehensive patient progress monitoring, innovative healthcare programs, and progressive patient education. Let Care VMA Health maximize your efficiency with professional virtual care coordinators!
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No credit card required – Easy onboarding

Care VMA Health

What is a Patient Care Coordinator?

A virtual patient care coordinator is a connecting bridge between healthcare providers and their patients. The patient coordinator remotely assesses the patient’s health and maintains their EHR to help doctors in their medical practice. The trained virtual medical assistant monitors and coordinates patients’ treatment plans. Not only this, the remote coordinator also guides patients on their health status and remotely checks their progress. From reducing physicians’ administrative burden to streamlining every patient’s engagement and treatment process, virtual care coordinators step up your overall medical practice.

Remote Patient Care Coordinator Services at Your Finger Tips

With Care VMA Health, your personal patient coordinator is just a click away. Wondering what a virtual patient coordinator can do for your medical practice? Our virtual assistants work around the clock to ensure your patients are heard and their concerns are resolved. From managing appointments and follow-ups to patient guidance and medication refills, our pt care coordinator serves you and your patients.

Appointments and Follow-ups

Burned out by the overwhelming patient influx and endless follow-ups? Care VMA Health has got your back. Our patient care coordinators check for available dates and time slots using Practice Management Software (PMS) for patients. The coordinator schedules the appointment using the Integrated Scheduling System. Our patient care coordinator responsibilities include 24–48 hours of follow-up reminders using Automated Reminder Systems, easing down your patients’ flow. Get in touch today and streamline your appointments with Care VMA Health.

Patient Eligibility and Program Enrollment

Want to boost patient satisfaction? Remote patient coordinators educate patients on health programs and eligibility criteria for Medicare, Medicaid, and the Children’s Health Insurance Program (CHIP) to enhance your patients’ satisfaction and overall experience. Care VMA Health virtual coordinators ensure your visiting patients know everything about insurance plan details to determine whether patients qualify for coverage under Medicare Part A/B, Medicaid, or private insurance programs. Our VCC assists your patients in Medicare or Medicaid enrollment applications via Electronic Data Interchange (EDI) systems.

Patient Communication and Support

The Virtual Patient Care Coordinator (VPCC) plays a crucial role in patient communication and support, bridging the gap between healthcare providers and patients. By serving as the primary point of contact, Care VMA Health coordinators ensure that patients are well-informed about their treatment plans, appointments, and medical instructions. Strong communication enhances patient satisfaction and improves treatment adherence. Research shows that regular reminders reduce missed appointments by 14%. Hire a patient care coordinator remote from Care VMA Health to

Medication Management

Did you know that around 50% of the 3.5 billion annual prescriptions in the United States are taken incorrectly? A shocking 2017 CDC report showed that proper prescription management is mandatory for medication adherence. Our remote patient care coordinator (RPCC) supports your patients, facilitating prescription refills and monitoring their treatment adherence. Care VMA Health virtual assistant coordinates between pharmacies and healthcare providers to ensure patients receive the right medications on time. Collaborate with us to reduce medication errors and improve health outcomes.

Physician Referrals

Care VMA health care coordinators go beyond their primary responsibilities. While you refer the patient, our trained VCC handles the administrative and logistical aspects of coordinating that referral. The professional remote patient coordinator finds the right specialist, schedules appointments, and handles the paperwork. Our coordinators manage electronic referrals via management software and Electronic Health Record (EHR) systems to automate and track the referral process, uplifting patient outcomes and reducing your burden. Reach out to Care VMA Health and elevate your medical practice.

Chronic Care Support

Patient care coordinators assist you with chronic care management. Our passionate virtual assistants manage long-term conditions like diabetes, heart disease, and hypertension through continuous engagement and proactive management. Care VMA Health VAs provide high-touch care coordination for preventive care, chronic condition management, and mental health services to your patients. Our patient coordinators ensure regular check-ins, vitals monitoring, medication management, and patient education, which reduce the risk of complications and hospitalizations. Let our experienced virtual care coordinators elevate your medical practice.

Testimonials

What Our Clients Say About Us

Real feedback, real experiences
Dr. James Mitchell
Houston, TX

"As a solo practitioner in a busy Texas clinic, the patient care coordinator has been a game changer for my practice. I can focus more on my patients while the team handles scheduling, follow-ups, and more. It’s like having an extra set of hands!"

Dr. John Miller
Salem, OR

"Being a physician in a small town in Oregon, I was initially skeptical, but their virtual care coordination has made things run so smoothly. Our patients feel more supported and engaged. I highly recommend this service for any practice."

Dr. Emily Carson
Miami, FL

"I was hesitant to outsource patient coordination at first, but I’m so glad I did. The virtual team is super responsive, and my patients feel more supported than ever. It’s been a total win for my clinic!"

Dr. Lisa Patel
Miami, FL

"I’ve been practicing for over 20 years, and honestly, I don’t know how I managed without this. My virtual coordinator takes care of everything behind the scenes, from scheduling to patient inquiries. It’s really helped reduce my daily workload."

Dr. Karen Bennett
Denver, CO

"I’ve been able to see more patients and run my clinic more smoothly thanks to the virtual patient coordinator. They handle everything from follow-ups to appointment confirmations. The service has truly transformed my daily routine."

Patient Care Coordinator

Get a HIPAA-Compliant Virtual Patient Care Coordinator Today!

Outsource your administrative tasks to Care VMA and save your time to serve humanity. Our virtual medical assistant serves the healthcare heroes with proficient, efficient, and digitally smart solutions. From tracking patient follow-ups to providing real-time customer service, a remote medical assistant works just like your office secretary. Offload your documentation burden today with Care VMA and elevate your medical practice!
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No credit card required – Easy onboarding

Why is a Patient Care Coordinator Important?

Wondering what does a patient care coordinator do? How a virtual care coordinator can benefit your practice? Let’s explore patient care coordinator roles and responsibilities that help you build a trusted medical practice.

Secure Patient Information Management

The most critical aspect of a patient care coordinator duties is handling and managing patient information. Patient care coordinators manage your paperwork, from analyzing electronic health information to contacting insurance companies. Navigating insurance can feel like a full-time job, especially in acute and post-acute rehabilitation hospitals. It is not something a patient wants to do while resting and recovering. A care coordinator helps your patients understand what their insurance provider requires and how to submit it.

Liaison Between Providers and Patients

A clear communication between patients and the healthcare practitioners goes a long way. The remote patient coordinator provides the patient’s medical history to the care provider and delivers the treatment plan to patients after the visit. The virtual assistant builds seamless communication between all providers and support persons involved in a patient’s care. This level of insight and collaboration allows for highly personalized care planning to achieve patient goals, improve safety, and reduce the risk of medical errors.

Enhanced Patient-Centered Care

Virtual patient care coordination increases the efficiency of medical services by using state-of-the-art digital technology and communication systems in clinical operations. From initial appointments and follow-up scheduling to tracking the patient’s electronic health records, the primary care virtual coordinators give you a headstart in treatment. The remote assistant then centralizes patient information via care coordination software and automated patient communication tools, streamlining the collaboration among the entire care continuum. This reduces unnecessary medical expenses and enhances the care services.

Patient Education and Engagement

Providing relevant and correct information to patients builds trust and treatment adherence. Patient remote care coordinators share details about their diagnosis, treatment options, medication regimen, and care plan. Patients who receive authentic and correct information about their health conditions are more likely to make informed decisions. Not only this, the virtual coordinator also addresses your patients’ clinical concerns, queries, and prescription doubts. This increase in patient engagement improves patient outcomes and your clinic’s reputation.
remote care coordination

Level Up Your Practice with Virtual Care Coordination

Tired of juggling patient care, admin tasks, and follow-ups? Care VMA Health can take the load off. Our remote care coordination eases your practice and lets you focus on what matters—Patient care. Boost efficiency and patient outcomes with our expert support. Ready to make the shift? Let’s connect!
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Why Care VMA Health?

24/7 Availability

Our remote patient coordinators offer around-the-clock patient support, enhancing satisfaction and reducing after-hours administrative stress. We ensure that urgent patient queries are addressed promptly, preventing delays in care. With real-time support, your patients feel more engaged, which leads to higher trust and adherence to treatment plans.

Cost-Effective Solutions

The onsite coordinators cost you ransom money. We provide expert coordination without the overhead of full-time staff, saving you money while maintaining quality care. Our flexible pricing model allows you to pay only for the services you need, avoiding unnecessary expenses.

Customized Workflows

Being in the healthcare industry for half a decade, Care VMA Health understands what your healthcare facility needs. Our virtual care coordinators collaborate with your team to structure the most effective care coordination strategy. We offer flexible times, which means you can hire our virtual assistants according to your schedule.

Shared Goals & Values

Care VMA Health believes in collaboration. We can expand the limits of patient care in subacute and long-term settings. Focusing on the clinical and social determinants of health (SDOH), our virtual care coordination program has reduced preventable readmissions by 35%.
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Simplify Your Healthcare Operations—Hire a Virtual Patient Coordinator Now!

Transform your practice overnight with our expert remote patient care coordinators. Contact Care VMA Health to empower your healthcare operations with expert support and coordination!
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FAQs

What makes a good patient service coordinator?

Patient care coordinators require a variety of talents, including; 

  1. Medical expertise
  2. Good communication skills
  3. Critical thinking
  4. EHR/EMR management
  5. Customer service experience
  6. HIPAA compliance

A mix of these abilities can help you conduct your day-to-day healthcare operations more efficiently.

Why do I need a care coordinator?
A care coordinator ensures smooth communication between healthcare providers, patients, and their families. They manage complex care plans, reduce medical errors, and improve patient outcomes. A virtual patient care coordinator ensures accurate patient registration, which includes recording a patient’s insurance, funding resources, care services, and clinical standards.
Why should we hire you as a patient care coordinator?
We offer specialized, patient-centered coordination that streamlines your practice. By managing care plans and addressing administrative burdens, we help you focus on direct patient care. Our expert team enhances efficiency and improves patient outcomes.
How do you ensure you are HIPAA compliant?
We strictly adhere to HIPAA guidelines by implementing encrypted communications, regular staff training, and secure patient data management systems. Our platform undergoes continuous audits to ensure compliance and protect patient confidentiality
Can virtual patient care coordinators handle insurance and billing inquiries?
Yes, virtual care coordinators can efficiently manage insurance and billing inquiries. They streamline communication with insurance providers, verify coverage, and assist with claims, ensuring a smoother process for patients and providers.